M365 Community Days NYC 2026 is a must‑attend event for anyone looking to expand their knowledge and skills in Microsoft 365. This conference brings together the Microsoft community for a full day of learning, collaboration, and innovation. Attendees gain valuable insights into the latest tools, technologies, and best practices from industry experts and community leaders.

I will be speaking on July 31 at Microsoft in Times Square from 10:30–11:20 AM. In my session, The Building Blocks of ROI: Getting the Most from Your Technology Investment, I focus on a critical truth: the effectiveness of any productivity platform depends on the strength of its end users. Even with the promise of AI, technology alone does not drive results. Real return on investment comes from how well it is implemented, supported, and adopted.

Drawing on more than 20 years of experience in education, change management, training, and adoption, I walk through the three essential building blocks that drive ROI. We will explore why successful organizations invest just as much in their people as they do in their technology, how adoption begins well before go‑live, and what it takes to sustain momentum over time. My goal is for you to leave with practical strategies you can use to strengthen adoption, improve productivity, and get measurable value from your Microsoft 365 investments.

Register Here: Community Days | M365 Community Days NYC